FREQUENTLY ASKED QUESTIONS


Q: Do you need reservations?

A: ALL VISITORS WILL NEED A RESERVATION TO VISIT IN 2021.

Q: How do I get reservations?

A: Reservations are made ONLINE through our website.

Q: Are you handicap accessible?
A:
YES. We have both handicapped parking, handicap accessible porta potties and all buildings are handicap accessible. All visitor areas are either gravel or concrete.

Q: Do you have restrooms?
A: We have large (handicap accessible) porta potties available.

Q: Do you accept credit or debit cards?
A: Yes, we accept all major credit and debit cards. Due to COVID-19 we do not accept cash for the 2020 season.

Q: Are the visitor areas heated?
A: Most are covered, but open air. The gift shop, Santa area and Visitor Center are heated.

Q: Is it muddy at the farm?
A: No. All visitor areas are either gravel or concrete.

Q: Can you see the animals at night?
A: Yes, we have most of the animals under open air shelters and well lit. There are also lots of Christmas lights so visibility is good no matter what time you visit.

Q: Is there a lot of walking at the farm?

A: The farm is very small and all stations are very close together. The longest walk is from the parking lot to the entrance gate, but there is handicapped parking available for those that need it.

Q: Are you open year round?

A: We are mainly open October - December with occasional special events scheduled at other times of the year.

Q: Are you open during the weekdays during the day?
A: We may have some weekday availability, but we will post the schedule on a weekly basis due to constantly changing COVID-19 restrictions

Q: Are you open if it is raining or snowing?
A: YES. You might need an umbrella for walking from the parking lot or between stations. Visitors should dress extra warm during days that are below freezing. The only time we close due to weather is if there is heavy ice or deep snow and plows are unable to clear. We post closings on our website and Facebook page.

Q: Can we take pictures of the reindeer?

A. The design of our farm enables you to photograph our reindeer and take fun pictures throughout the property.  However, we do NOT force any of our reindeer to do anything they don’t want to. Our animals are very precious to us and their happiness is our main priority. We don't do forced poses with our animals and visitors.

Q: Can we bring in a professional photographer to take pictures of our family at your farm? (or I am a professional photographer. Can I schedule photo sessions at your farm?)
A. We do not allow professional photography to be done on our property unless it is specifically for a publication or advertising campaign, guided by us (the owners). Many people do come together as a family and take casual photos in the many picture spots around the property. If you ask an employee to take the picture with your phone, they will do that. We just don't want anyone tying up the property with a professional photographer posing and taking photos.

Q: Will we get to pet and feed the reindeer?

A: Petting and feeding will be available based on the most current Illinois Department of Public Health Guidelines for COVID-19.
Q: Do you travel with the reindeer? Can we have you bring them to our event?
A: We are not traveling with our reindeer at this time.
Q: Do you allow school field trips or groups to visit?
A: Yes, but on a very limited basis. Call to schedule: 309-647-0569

Spend the weekend: Stay in Canton's Beautiful Boutique Hotel:  Harvester Inn

Farmer Scott and Farmer Tracy

LOCAL FAVORITES

Eating:

Monical's Pizza (Canton)

Bistro 101 (downtown Canton)

Gill's Supper Club (Hanna City)


Shopping in Downtown Canton:

Crawford's Home Furnishings

Crow Hollow and Black Crow Candle Company

Di's Boutique

Fuller's Jewelry

Mel's Sporting Goods

The Sweet Shoppe


Tourism Activities:

East Peoria, IL and Peoria Riverfront: kid-friendly museums, shopping and restaurants. This is approximately 35 minutes from Snowman's Reindeer Farm
Peoria River Front Museum

Peoria River Front
East Peoria Parade of Lights

The Abraham Lincoln Sites are Located in Springfield, IL. Approx. 1 hour 15 minutes from Snowman's Reindeer Farm
Lincoln Sites

Snowman's Reindeer Farm in Canton, IL

Things to do in and around Canton:

Canton is a quaint town with around 13,500 people. We have a lovely HISTORIC DOWNTOWN located less than 10 minutes from the reindeer farm. There are a number of beautiful boutiques and shops to make your visit extra special.

www.cantonillinois.org

Copyright Snowman Studios Inc.. All Rights Reserved  |  Privacy Policy

Snowman's Reindeer Farm

25599 E. Middle Lake Rd.

Canton, IL US

309-647-0569

​​​​2021 VISITOR POLICIES and INFORMATION for SNOWMAN’S REINDEER FARM

RESERVATIONS REQUIRED - Click on the BOOK HERE button. You can navigate the calendar and events without actually purchasing anything.

This farm practices Illinois Department of Public Health approved safety guidelines during the COVID 19 pandemic. In addition, we follow the guidelines of the Illinois Department of Agriculture (IDA) and United States Department of Agriculture (USDA).

By purchasing tickets to visit, you agree abide by the policies, guidelines, terms and conditions listed below. We reserve the right to refuse service or ask anyone to leave the property who is not following the farm guidelines, terms and conditions, being abusive to the animals or staff or is disrupting the operations of the farm in any way with their behavior.

DUE TO COVID-19 :

  • Face coverings are required by staff and all visitors age 2 and up.
  • All visitors are required to sanitize shoes upon entry.
  • The foot bath is an industrial tray that you walk through so the bottom of your shoes are sterilized. This is liquid and does contain bleach. If children step through, allow them to walk off the solution before picking them up or ask the gate biosecurity person to give you a paper towel to dry. You may also request to wipe the bottom of your shoes with the spray solution on a paper towel instead of stepping through the bath if you have delicate shoe material that might be damaged by bleach contact.
  • All visitors are required to sanitize hands.
  • Hand sanitizer is provided upon entry and throughout the property. Always sanitize hands before and after feeding or touching animals.
  • We conduct Pre-Shift Health Screenings with our employees.
  • If you are showing symptoms of COVID-19, do not enter.
  • Premises is routinely sanitized.
  • We are operating at the most current occupancy standards set forth by the IDPH.
  • ONLINE ticket sales only with staggered entry times.
  • 6’ distancing between household groups.
  • Visitors will honor all barriers and directions from farm staff.


VISITOR POLICIES, GUIDELINES, TERMS & CONDITIONS:

  • Visitors will treat all animals, staff and property with respect and kindness.
  • All Visitors will follow biosecurity requirements as outlined above.
  • Visitors will take extra care not to reach or throw objects into the animal habit areas and dispose of all trash in designated receptacles.
  • Visitors will interact with animals (includes petting and feeding) with the direction and guidance of staff.
  • Visitors will not bring outside food or drinks into the farm.
  • Visitors will maintain a smoke and vape-free environment everywhere on the property, including the parking lots.
  • Visitors will stay in designated common areas of the property.
  • Pets are not allowed inside the entrance gate of Snowman’s Reindeer Farm. Service animals are allowed, but visitors are to alert the Ticket Booth Attendant upon arrival, who will contact one of the farm owners to give you special assistance. Reindeer are prey animals and see dogs as a predator. Donkeys naturally view dogs as a threat as well. Both reindeer and mini donkeys can become extremely frightened and hurt themselves trying to get away from other animals. To keep our animals safe and calm, service animals will not be able to enter the reindeer barn or donkey barn where the spaces are tight, and our animals are in a confined space for exhibition. All other areas of the farm are suitable for service animals: the main pasture (reindeer visible, but not confined), outdoor game areas, Gift Shop, Visitor Center, Snack Bar and Train Depot.
  • The happiness of our animals comes first. We don’t force our animals to do anything they don’t want to do. Most of the time they willingly interact with visitors and enjoy the contact. Occasionally they smell or sense something they don’t like and will back up. They also do not respond well to yelling or screaming, so keep in mind that gentle inside voices will improve your opportunities for interaction.  We do not guarantee petting or feeding.


FOOD ALLERGIES:

  • FOOD ALLERGY NOTICE: Please be advised that food and animal feed served at Snowman’s Reindeer Farm may contain these ingredients: milk, eggs, wheat, soybean, peanuts, tree nuts.


PARKING and SURFACES:

  • Handicap parking is available near front gate. All parking lots are gravel with uneven surfaces. - Bring a stroller if needed for young children.
  • All areas are lit.
  • Parking is FREE.
  • We cannot accommodate large bus parking (school bus or charter bus) during our regular public hours.
  • Most surfaces inside the farm are concrete and close together. All buildings are wheelchair accessible.


RESTROOMS:

  • Our restrooms are handicap accessible porta potties located outdoors.


PICTURES:

  • You may take pictures while on the property, including flash photography. There is no extra charge for pictures with Santa.
  • You may also ask any staff member to take the picture for you.
  • Professional photo shoots are not allowed at Snowman’s Reindeer Farm.


PAYMENT TYPES:

  • We take all debit and credit cards including American Express.


HOW TO DRESS:

  • If visiting in winter, dress in layers. Our buildings are covered, but mostly open air.
  • Comfortable shoes are recommended.
  • Some lines are possible during the holiday season so be sure to bring warm coverings for head, ears, and hands.


SEATING:

  • There are benches and chairs positioned outside throughout the property.


FINDING US:

  • GPS isn't always accurate. Look for the blue reflective tourism signs directing you to Snowman's Reindeer Farm - all located within 1 mile of the farm. Look for our SIGNS - Main Entrance


CANCELLATION POLICY:
5 Days Prior to Start of Event: Full Refund
Less than 1-4 Days Prior to Start of Event: 50% Refund
Less than 24 hours Prior to Start of Event: No Refund
Requests for Refund must be made by contacting Snowman Studios Inc. by phone 309-647-0569 or email: contact@snowmanstudios.com

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